Terms and Conditions – MyDiscount.lk
Welcome to MyDiscount.lk. By using our website or purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
General Overview
These Terms govern the use of our website, services, and the purchase of products offered by MyDiscount.lk. We may revise these terms at any time, and it is your responsibility to stay updated with the latest version.
Eligibility
To make a purchase on MyDiscount.lk, you must be at least 18 years old or have permission from a parent or guardian. You must also provide accurate, up-to-date personal and payment information and use the site for lawful purposes only.
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. Actual product colors or packaging may vary slightly from images. Prices and availability are subject to change without notice. We reserve the right to limit or refuse orders at our discretion.
Orders and Payments
Orders are confirmed only after full or partial payment is successfully processed. We accept various payment methods including cash on delivery, credit or debit cards, and bank transfers. Invoices and payment confirmations will be sent via email or SMS once the payment is complete.
Shipping and Delivery
We offer islandwide delivery across Sri Lanka. Standard delivery time is 1 to 5 working days depending on your location and stock availability. Delivery delays due to courier issues or unforeseen events are not the responsibility of MyDiscount.lk. Delivery fees are specified at checkout and may vary based on product size or weight.
Returns and Refunds
Our Refund and Returns Policy outlines when and how you can return items. You must request a return within 7 days of receiving the item. Products must be unused, undamaged, and in their original packaging. Certain items such as personal care products or clearance items may not be eligible for return. Refunds are processed via original payment methods or through bank transfer. Please refer to our Refund and Returns Policy page for full details.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We use SSL encryption and follow data protection best practices to safeguard your information.
Intellectual Property
All content on MyDiscount.lk, including text, graphics, logos, and images, is the property of MyDiscount.lk or its respective suppliers. You may not copy, reproduce, or distribute any part of this website without written permission. Unauthorized use may result in legal action.
Prohibited Use
You agree not to use the website for any fraudulent or illegal purposes. You also agree not to interfere with the site’s security or functionality, upload viruses or malicious content, or misuse communication channels. Abuse of customer service or staff will not be tolerated.
User Reviews and Feedback
We welcome product reviews and feedback. However, we reserve the right to remove offensive, false, or misleading reviews. We may also use customer reviews in our marketing material anonymously unless otherwise permitted.
Limitation of Liability
MyDiscount.lk is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products. We are not liable for delays or failures due to third-party services such as payment gateways or courier companies. Misuse of products after purchase is the sole responsibility of the customer.
Governing Law
These Terms and Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes will be resolved under Sri Lankan jurisdiction.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us via email at info@mydiscount.lk or reach out through WhatsApp or hotline. We are always here to help.
By continuing to use our site and services, you agree to abide by these Terms and Conditions. Thank you for choosing MyDiscount.lk, Sri Lanka’s trusted choice for great deals.